Service request (or report an issue)Tenants must report ALL repairs and maintenance, including urgent repairs required, without delay via this service request form. If urgent or emergency, the matter should also be reported via phone to your lessor/landlord or their nominee. Their contact details are included on pages 1 and 2 of your signed ACT Residential Tenancy Agreement. You will be contacted as soon as possible to discuss how to address the issue.Your contact detailsAddress* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Lessor name* First Last Tenant name* First Last Phone*The issueWhat is your reason for completing this form?*Service request to resolve an issueReport an issuePriority (optional)NormalImportantUrgentWhen did the issue start?* DD slash MM slash YYYY What is the issue?*eg something broken and/or requiring maintenanceHow did the issue occur?*How bad is the issue?*Dealing with the issueIs there anything you have done to deal with the issue?*Suggestions for how you would like us to deal with the issue? (optional / if applicable)*If required, do you give permission for someone (eg the property owner and/or tradesperson) to enter the property when you are absent to consider and/or deal with the issue?*YesNoIf you answered "No" to the question above, when are convenient days/times to meet you at the property?*OtherAny other comments? (optional)Multiple file upload (optional) Drop files here or Select files Max. file size: 17 MB.
